SocialBAY Help Center

Popular Articles
Handling Online Seller Leads
? You’ve Received a Seller Lead... Now What? Hooray! ? You’ve captured a lead through your Home Valuation tool or a Downloadable Seller Guide. Now it’s time to turn that data into a relationship. Here is your step-by-step game plan: ? Step 1: Play ...
How Do You Calculate "Time Saved?"
⏱️ Understanding Your "Time Saved" Calculation ? Overview We want to show you exactly how much time you’re getting back in your day! This guide explains how we calculate your monthly time savings based on the automated tasks our platform handles for ...
Why Aren't My Listings Showing Up? (U.S. clients)
Are you not able to connect your listings in SocialBAY? If you're having difficulty getting your listings to sync and connect with your Back At You SocialBAY, it could be for one or more of the following reasons: 1) We are only able to connect to ...
What's The Difference Between Impressions and Reach?
? Reach vs. Impressions: Understanding Your Impact ? Overview When you look at your social media reports, "Reach" and "Impressions" are the two most important numbers for measuring your brand’s visibility. This guide breaks down what they mean and ...
How To Create A Listing Post
? How to Schedule a Social Media Post for Your Listing ? Overview Sharing your property listings on social media is a fantastic way to attract buyers. This guide will walk you through how to customize, budget, and schedule a social media post for ...

Recent Articles
Benefits Of Utilizing Listing Engine
? Why Brokerages Advertise Listings ? Overview Is your brokerage utilizing our powerful Listing Engine tool? If so, here is a great list of what benefits to expect from it. At first glance, advertising a property listing seems like it has one ...
NEW: Video Editing in Design Manager
?️ Empower Your Agents: Mastering Video in Admin Management As an Admin, you have the power to set the standard for your entire office. With the new video capabilities in Design Manager you can go beyond static templates and provide your agents with ...
NEW: Video Editing in Design Studio
? Lights, Camera, Action! Video Editing is Here Static images are great, but video grabs attention. We are thrilled to announce that you can now upload, edit, and polish high-quality videos directly within the Back At You Design Studio. Whether ...
ADMIN: How to use Dynamic Fields on Custom Templates
? How to Use Dynamic Fields in Your Design Templates Overview: Learn how to save time by setting up "Dynamic Fields" that automatically pull in your agent profile information or specific property listing data directly into your designs. ? Getting ...
ADMIN: SocialBAY Only Settings Brand Tab
? Branding & Logo Customization You can now set custom logos and brand colors for both your company and agent-facing SocialBAY accounts. ?️ How to Update Your Branding To get started, click the Settings icon (top right corner) and select Brand. ?️ ...

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