Recent Articles
ADMIN: What is a Network Group
A Network Group is group made up of specific users that has been created/defined by the Parent Account. Examples of groups can be but not limited to office location, city, real estate ranking or specialities etc.
Product Updates and Product Suggestions
Product Updates SocialBAY has implemented the Product Updates Menu so all customers are able to see the latest improvements to the platform. Click the lightening icon, and you will have access to all of the latest Product updates with the opportunity ...
Activate Your SocialBAY & Set-Up Billing
Get started with SocialBAY by activating your account! You can connect to your Facebook Business Page, your listings, and turn on your auto-posting/auto-advertising. *This activate option includes setting up your billing. If you do not need to set-up ...
NEW: Your ADMIN Compliance Settings
The Compliance tab in settings allows you to set the compliance language for websites as well as the disclaimers for Design Studio. Compliance for Websites Turn this on by clicking the "ON" button if you are legally required to add any disclaimer ...
To Set Up Your CREA Feed (Canadian clients)
Log into your CREB account. Click the orange My Account button at the top right. Go to the My Listings tab. Navigate to realtor.ca (within your MyListings Tab), and in the red header at the top right, click on Dashboard. Scroll down to the ...
Popular Articles
Handling Online Seller Leads
Hooray! You've received an exclusive seller lead through your Home Valuation tool...now what? First of all, take a look at what information the lead has provided and how it compares to our Lead Inspector information (found in your Leads tab, if ...
How do you calculate "Time Saved?"
To calculate the amount of time we're saving you each month, we combine the amount of time it would take someone to complete the following tasks included in your Back At You Media package. If you don't think you're receiving some of the services ...
Why Aren't My Listings Showing Up? (U.S. clients)
Are you not able to connect your listings in SocialBAY? If you're having difficulty getting your listings to sync and connect with your Back At You SocialBAY, it could be for one or more of the following reasons: 1) We are only able to connect to ...
What's the difference between impressions and reach?
Impressions are the number of times a post from your Page is displayed, whether the post is clicked or not. People may see multiple impressions of the same post. For example, someone might see a Page update in News Feed once, and then a second time ...
How To Create A Listing Post
It's very easy to schedule and post your listings through SocialBAY. Select your Listings tab on the left hand side navigation menu where we house all of your listings. Find the listing you want to post out and select Schedule a Listing Post. Select ...