Need to see exactly what your agent sees? The Act As feature lets you step into an agent's shoes to troubleshoot, help them set up their profile, or view their content, all without needing their login credentials!
Open the menu: Click the Act As tile in the upper right-hand corner of your Back At You Social dashboard.
Choose your agent: In the pop-up window, search for or select the agent you want to act as.
Confirm: Press Start "Act As" Session.
You're now viewing the platform exactly as that agent does.
When you're finished helping your agent, click the Stop Acting As button in the banner at the top of your screen. You'll be switched back to your main corporate dashboard instantly.
Troubleshooting: Helping an agent connect their social media pages.
Quality control: Checking how an agent's automated posts look.
Support: Setting up a specific landing page or ad on behalf of an agent.
Contact your Account Manager, or reach Back At You Support at support@backatyou.com or (866) 200-0676.
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