How do I update my billing information?
It's easy to quickly and securely update the credit card information on file in your SocialBAY. Here's how:
Click on My Settings in the top right of your SocialBAY
Select Billing.Click the blue Change Billing button.
Make the necessary changes and click Update.
Related Articles
How do I change my SocialBAY password?
Need to change your SocialBAY password? Here's How: Click Settings in the top right corner of your SocialBAY platform and select Profile. Scroll down until you see the Password setting and then click Change. Enter in your current password and the new ...
Your SocialBAY Profile
Your SocialBAY Profile is where we pull information for your branding in the SocialBAY platform - from your agent headshot, to contact information and more so it is important to make sure that this area is updated and fresh! To edit and maintain your ...
How can I see my Back At You invoices?
It's easy to see exactly what you're spending and what it's being spent on with Back At You and your SocialBAY. Here's how: Click on My Settings in the top right corner of your SocialBAY Select Billing. Your invoices are listed below your billing ...
How do I add or update my logo in the SocialBAY?
It's a good idea to upload your company's logo to your SocialBAY so we can use it alongside your branding within some of our features. Here's how to upload a logo: Click My Settings in the top right and then select Profile. Scroll down to the "Logo" ...
How do I update information on my Facebook Business Page?
Whether you've got a new business phone number or have moved to a new office, it's easy to update the public-facing information on your Facebook Business Page. Here's how: Head to your Facebook Business Page and click the About tab under your profile ...