How to log in to SocialBAY

How to log in to SocialBAY

How to Log In to SocialBAY

Getting started with SocialBAY is easy! Depending on your account type, there are two main ways to access your dashboard so you can start managing your social media presence.

🏠 Overview

This guide will help you identify the correct login method for your specific account plan, whether you are an individual user or part of a larger company.

🔑 Method 1: Logging In via the SocialBAY Portal

Use this method if you have an Individual account or a SocialBAY-only company plan.

  1. Go to the login page at
    .

  2. Enter your registered email address.

  3. Enter your password.

  4. Click the Login button to enter your dashboard. âś…

đź’ˇ Forgot your password? No problem! Click the "Forgot Password" button on the login screen to receive a reset link via email.

🔄 Method 2: Logging In via ClientBAY (Shared Accounts)

Use this method if your company uses both ClientBAY and SocialBAY tools.

  1. Navigate to your company’s unique ClientBAY URL

  2. Log in using your standard company credentials.

  3. Locate the app toggler (the switch icon) in the upper left-hand corner of the screen.

  4. Select SocialBAY from the menu to switch views. âś…

⚠️ Important Considerations

  • Single Sign-On (SSO): Some large companies use a "Single Sign-On" system. This means you might log in through a specific tile or button on your company’s internal website or intranet.

  • Need Help? If you aren't sure of your company’s specific URL or if you are unable to log in using the steps above, please contact your Company Administrator. They can confirm which login method your specific office uses.

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