I got a copyright warning on Facebook. What should I do?

I got a copyright warning on Facebook. What should I do?

The music that we use when we create video content for you is always royalty-free and does not carry any copyright. That said, sometimes Facebook is overly-cautious and warns you if their system thinks our videos might contain music that belongs to someone else. Here's what to do if Facebook has flagged one of the videos we created for you:

  • If you're notified that a video has been muted, select "Restore Audio if you feel this is a mistake and you have the rights to use this content. Your video will be posted without any muted segments."
  • If the video has been taken down by Facebook, please reach out to our Support Team and let us know so we can investigate.

Long story short, whatever action Facebook takes, we want you to be confident that we've got your back and all music we use is copyright-free!


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