Your Back At You Social Profile is the brain of your branding. It's where the platform pulls your headshot, contact info, and company details to create your listing videos and landing pages. Keeping it fresh keeps your brand professional and consistent!
Click the Settings (gear) icon in the upper right-hand corner and select Profile.
In the first section of your profile, you can update your headshot, phone numbers, and company info.
How to change: Click the blue Change button next to any item.
Don't forget: Always click the green Save button after making updates!
Why it matters: This info is automatically pulled into your listing videos and landing pages. Keep your headshot current to maintain brand awareness.
Need to update your login info? Select the blue Change link.
Changing passwords: You'll be prompted to enter your current password before choosing a new one.
SSO users: If you access Back At You Social through a Single Sign-On (SSO) dashboard, you won't be able to change your credentials here.
In the Miscellaneous section, you can fine-tune how you appear to clients:
Display names and numbers: Choose exactly how your name and phone number appear on marketing materials.
Bio description: This bio appears on your Single Property Websites for your listings.
Email signature: Used for the auto-reply emails we send to your leads on your behalf.
To customize your visual brand, click the Settings icon and select Brand. Here you can manage:
Logos: Upload both a dark logo and a light logo for different background types.
Branding colors: Set your specific brand colors to use throughout your marketing materials.
Contact Back At You Support at support@backatyou.com or (866) 200-0676.
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