ADMIN: Parent Account & Parent Email

ADMIN: Parent Account & Parent Email

🏛️ ADMIN: Parent Account & Parent Email

Think of the Parent Account as the command center for your entire brokerage. Every enterprise account is provided with one high-level account to manage the bigger picture.


🛠️ What You Can Do With the Parent Account

  • Company social media: Manage and post directly to your brokerage's official social media pages.

  • User management: Add, delete, and maintain all the agents and users within your network.

  • Network distribution: Create content and push it out to all of your agents' connected social media accounts at the same time.


📧 What Is the Parent Email Account?

The Parent Email Account is the primary contact and login address used to set up your brokerage enterprise account. It's used as:

  • Your username: The ID you'll use to log in to the Parent Account.

  • Public branding: The default email address displayed on your outward-facing marketing content.

  • Lead notifications: Where the system sends lead alerts and notifications for the brokerage account.

💡 Best practice: Use a general office email (for example, info@yourbrokerage.com or marketing@yourbrokerage.com) rather than a specific person's email address.

📞 Need Help?

Contact your Account Manager, or reach Back At You Support at support@backatyou.com or (866) 200-0676.

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