ADMIN: Parent Account & Parent Email

ADMIN: Parent Account & Parent Email

🏛️ Understanding the Parent Account

Think of the Parent Account as the "Command Center" for your entire brokerage. Every enterprise account is provided with one high-level account to manage the bigger picture.

What can you do with it? 🛠️

  • Company Social Media: Manage and post directly to your brokerage’s official social media pages.

  • User Management: Add, delete, and maintain all the agents and users within your network.

  • Network Distribution: Create content and push it out to all of your agents' connected social media accounts simultaneously.


📧 What is the Parent Email Account?

The Parent Email Account is the primary contact and login address used to set up your brokerage enterprise account.

💡 Best Practice: We recommend using a general office email (e.g., info@yourbrokerage.com or marketing@yourbrokerage.com) rather than a specific person's email address.

How this email is used:

  • Your Username: This is the "ID" you’ll use to log in to the Parent Account.

  • Public Branding: It acts as the default email address displayed on your outward-facing marketing content.

  • Lead Notifications: This is where the system sends lead alerts and notifications specifically for the brokerage account.

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