This guide is designed exclusively for SocialBAY clients to help you get your company profile launch-ready. 🚀
Your profile is the "brain" of your account—it controls the branding, contact details, and links that appear on your social posts and marketing materials.
Navigate to: Settings ➔ Profile
Review each section below to ensure your branding is consistent and accurate.
Personal Identity 🆔
Fill in your Name, Profile Photo, and Phone Numbers.
Note: This info applies specifically to the Parent Account. Your agents (Child Accounts) will enter their own personal details on their individual profiles.
Company Information 🏢
Ensure the Company Name, Company Phone, and Agent License Number are filled out with your brokerage's official details.
Login & Notifications 📧
Your Email/Username and Password section is where you’ll manage your credentials and where we will send important account notifications.
Public Marketing Details 📢
These fields are used for all public-facing marketing across the service:
Display Name: The name shown on your posts.
Display Email: The contact email for potential leads.
Display Phone: The number you want clients to call.
Bio & Signatures ✍️
My Bio Description: This pulls directly onto your Single Property Websites. Make it professional and engaging!
Email Signature: This is used in auto-reply messages sent to new leads.
Websites & Links 🌐
Personal Website URL: The main link where people can learn more about your brokerage.
Find a Home (IDX) URL: The specific link that allows users to search your active listings.
Since this is a Parent Account, remember that the branding you set here represents the Company Page. Agent-specific posts will automatically pull from the information the agents enter in their own "Child Account" settings.