How do I change which Facebook Business Page is connected to my SocialBAY?

How do I change which Facebook Business Page is connected to my SocialBAY?

How to Change Your Connected Facebook Business Page 🔄

If you need to switch the Facebook Business Page linked to your Back At You Social account, follow these simple steps to refresh your connection.

Quick Connection Guide 🚀

  1. Access Content Settings: In the top-right corner of your Back At You Social dashboard, click My Settings and select Content ⚙️.

  2. Initiate Change: Locate the Facebook logo and click the Connect Different Page button to the right.

  3. Select Your Page: You will be redirected to Facebook. Select the new Business Page you wish to link 📲.

IMPORTANT -  You must be an Admin of the Facebook Business Page for it to appear in your selection list.



Troubleshooting: "I don't see my page!" 🔍

If your desired page isn't appearing, it is usually due to one of two common issues:

1. Verify Your Admin Status 👤

Confirm that your personal Facebook profile has full administrative access to the Business Page. If you aren't sure, check your Page roles within Facebook's settings.

2. Reset the Connection 🛠️

If you are an Admin but the page still won't show up, a "hard reset" of the connection usually does the trick:

  • Remove the App: Log into Facebook and remove the SocialBAY app from your Business Integrations.

  • Reconnect: Return to SocialBAY and follow the connection steps again. This forces Facebook to "re-ask" for permissions, which often clears up any syncing glitches.

Need more help? Check out our detailed guides on Verifying Admin Status or Removing SocialBAY from Facebook