How do I log into SocialBAY

How do I log into SocialBAY

🔑 How to Log In to SocialBAY

Accessing your account is simple! Your login method depends on whether you are using SocialBAY independently or as part of a larger company package.

Check the categories below to find your specific login path:

👤 Independent Users

If you signed up for SocialBAY directly and are not part of a company-wide enterprise plan.

  1. Enter Credentials: Use your registered email and password.

  2. Forgot Password? No worries! Click the "Forgot Password" button on the login screen to reset it. 


🏢 Company/Enterprise Plan (SocialBAY ONLY)

If your company provides SocialBAY for you, but you do not use ClientBAY.

  1. Enter Credentials: Use the email and password provided during your setup.

  2. Single Sign-On (SSO): Many companies use a "one-click" login through their own internal dashboard. If the link above doesn't work, please check with your Office Admin to see if your company uses an SSO portal. 


🔄 Shared Users (ClientBAY + SocialBAY)

If your company uses both ClientBAY and SocialBAY, your accounts are linked!

  1. Log In to ClientBAY: Go to your company’s specific ClientBAY domain. 

  2. Enter Credentials: Use your standard ClientBAY username and password.

  3. Toggle Platforms: Once logged in, look at the upper left-hand corner. Use the platform toggler to switch directly over to SocialBAY. 🔄



🆘 Having Trouble Logging In?

If you've tried the steps above and still can't get in, we’re here to help!

  • Email Support: support@backatyou.com

  • Pro Tip: Double-check that you are using the email address associated with your real estate license or the one your company has on file!

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