Ordering Postcards in SocialBAY

Ordering Postcards in SocialBAY

πŸ“¬ The Ultimate Guide to Postcards 

Elevate your marketing with professionally branded postcards! Whether you are announcing a "Just Listed" property or sharing a community update, our Design Studio makes it easy to stand out in every mailbox.

InfoNote: Postcard features are available for users on the Bronze plan or higher. πŸ₯‰




🌟 Big News: Jumbo Postcards Are Here!

Want to make a massive statement? Jumbo Postcards are now available in both the US and Canada! πŸ‡ΊπŸ‡ΈπŸ‡¨πŸ‡¦

These oversized mailers are perfect for:

  • Luxury Listings: High-quality photography deserves more space. πŸ“Έ

  • Brand Awareness: A larger format ensures you aren't missed in a crowded mailbox.

  • Versatile Messaging: Use them for "Just Sold" announcements, community updates, or oversized thank-you notes. ✍️


🎨 How to Create Your Postcard

You have two ways to start your masterpiece within the Design Studio:

Option A: Use a Template (Fastest!)

  1. Select Design Studio from your menu.

  2. Click Postcard in the top ribbon to view available designs.

  3. Hover over a template to Preview or click to select it.

  4. Use the editing tools on the left to customize. (Need help editing? Click here for a full tutorial!) πŸ’‘

  5. Save and name your project at the top of the screen.

Option B: Create from Scratch

  1. Click Design Studio and select Create.

  2. Select Postcard as your media type.

  3. Fully customize the front and back of your card. (Learn more about custom designs here)

  4. Name and Save your project.


πŸš€ Ordering & Delivery Options

Ready to ship? You have two powerful ways to reach your audience.

1. Target 360 Delivery (Radius Mailing) πŸ“

Target 360 automatically finds the homes closest to a specific property.

  • Click ORDER βž” Add Recipients βž” Target 360 Delivery.

  • Enter the property address and select the number of homes you'd like to reach.

  • Pro Tip: Check the box to have a copy mailed to your own address so you can see the finished product! 🏠

2. Upload Your Own Contact List πŸ“‚

  • Click ORDER βž” Add Recipients βž” Choose Contacts.

  • Download our CSV template, fill in your contact data, and upload it.

  • Map your fields (Name, Address, City, etc.) and hit Save.

Info⚠️ Order Minimum: There is a minimum quantity of 25 postcards per order.

🏠 Ordering Directly from a Listing

Want to save even more time? Order a card without leaving your listings tab!

  1. Go to the Listings tab.

  2. Find your property and click Create a Postcard Order.

  3. Select your template, edit the front/back, and click Save.

  4. Follow the prompts for Target 360 or Contact List delivery to finish. 🏁


πŸ“Š Managing Your Orders (Print Dashboard)

Keep track of your marketing spend and status in the Print Order Dashboard. Here you can see if an order is a Draft, Printing, Canceled, or Delivered.

  • Filter & Search: Use the filter tool to sort by status/date or search by project name. πŸ”

  • Edit & Reorder: You can edit any draft or quickly Reorder a past success with one click.

  • The Grace Period: Need to fix a typo? You have a one-hour grace period to cancel an order! Just click the three-dot action button on your dashboard and select Cancel. ⏱️


πŸ™‹β€β™€οΈ Need Support?

Our team is standing by to help you get your mailers out the door!


Important Postcard FAQs for our US Customers HERE

Important Postcard FAQs for our Canadian Customers HERE


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