To connect a Facebook Business Page to Back At You Social, you need the highest level of access to it. In Facebook's current Pages experience, the old Admin role is called Full Control. Here's how to check your access before you connect.
Switch to your Page: Open Facebook, click your profile icon in the top right, and select your Business Page profile to switch views.
Open Page access: Go to your Page's settings and open Page access. For the exact menu path on your device, see Facebook's guide to checking your Facebook Page access.
Find your name: Look for your name under People with Facebook access.
Confirm Full Control: Make sure the Full Control toggle is turned on for your name. If you're only listed under Task Access, the connection to Back At You Social will fail.
If you don't have Full Control, ask whoever currently has Full Control of the Page to grant you access, or use their Facebook account if they let you.
For Facebook access or ownership issues: Visit Facebook Business Support. Back At You support can't change your Facebook settings.
For everything else: Contact Back At You Support at support@backatyou.com or (866) 200-0676.
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