Starter Guide
Activate Your SocialBAY & Set-Up Billing
Get started with SocialBAY by activating your account! You can connect to your Facebook Business Page, your listings, and turn on your auto-posting/auto-advertising. *This activate option includes setting up your billing. If you do not need to set-up ...
Automation in SocialBAY
One of the benefits of utilizing SocialBAY is it's AUTOMATION. There are multiple things that you can automate when it comes to social media within the SocialBAY platform. Let's take a look at those below. Automate Your Social Media Content Did you ...
How do I log into SocialBAY
They way that you log into the SocialBAY platform depends on the package or plan that you have with us here at Back At You. Independent SocialBAY user that is not using the platform as part of a company or enterprise package 1- Navigate to ...
Your SocialBAY Profile
Your SocialBAY Profile is where we pull information for your branding in the SocialBAY platform - from your agent headshot, to contact information and more so it is important to make sure that this area is updated and fresh! To edit and maintain your ...
Understanding the importance of having a Facebook Business Page
There are several key differences between a personal and business Facebook page. Identity A personal profile represents the person behind the account using the name they go by with friends and family. A business page represents a business, public ...
Syncing Your SocialBAY
Get started using your SocialBAY by syncing your Facebook Business Page, your listings, and turning on your auto-posting/auto-advertising. Follow the instructions in this video to help you get your account synced. Please note that some of you might ...
SocialBAY Overview- NAR Plan
Start utilizing your SocialBAY Platform and promoting your listings! Complete the items below to get started: Connect to another Social Network (Instagram, Twitter, LinkedIn, Youtube) Complete your Profile and Content Signature Set Up Auto Post and ...
Agent Support & Resources
FOR AGENT SUPPORT Need additional support with Back At You services? Our support team is available Monday-Friday. Chat in office (pink chat icon in the upper right hand) Call 1-866-200-0676 Email support@backatyou.com Support Hours Monday - Friday ...
Where To Add Compliance Information In Your SocialBAY
We understand that you may be in a state/province that requires you to display specific information on all of your marketing and advertising. For example, CA requires agents to include their DRE number on all advertisements, including digital. We ...