Popular Articles
Handling Online Seller Leads
Hooray! You've received an exclusive seller lead through your Home Valuation tool...now what? First of all, take a look at what information the lead has provided and how it compares to our Lead Inspector information (found in your Leads tab, if ...
How do you calculate "Time Saved?"
To calculate the amount of time we're saving you each month, we combine the amount of time it would take someone to complete the following tasks included in your Back At You Media package. If you don't think you're receiving some of the services ...
Why Aren't My Listings Showing Up? (U.S. clients)
Are you not able to connect your listings in SocialBAY? If you're having difficulty getting your listings to sync and connect with your Back At You SocialBAY, it could be for one or more of the following reasons: 1) We are only able to connect to ...
What's the difference between impressions and reach?
Impressions are the number of times a post from your Page is displayed, whether the post is clicked or not. People may see multiple impressions of the same post. For example, someone might see a Page update in News Feed once, and then a second time ...
How To Create A Listing Post
It's very easy to schedule and post your listings through SocialBAY. Select your Listings tab on the left hand side navigation menu where we house all of your listings. Find the listing you want to post out and select Schedule a Listing Post. Select ...
Recent Articles
NEW: Your Admin Advertising Settings
⚙️ Parent Account Advertising Settings Overview Your Advertising Settings are where you can set Campaign Default Targeting and Campaign Objectives. To find them: Click your Settings Wheel. Click Advertising. ? Action Required Button If you want to ...
NEW: Your Agent Advertising Settings
⚙️ Agent Advertising Settings Overview Your Advertising Settings are where you can set Campaign Default Targeting and Campaign Objectives. To find them: Click your Settings Wheel. Click Advertising. ? Action Required Button If you want to use ...
NEW: Creation and Management of Smart Campaigns for Agents
✨ Smart Ads in SocialBAY Smart Ads are your easy way to create ads and generate Seller Leads, Increase Exposure, and Grow your Facebook page. ? What Are Smart Ads? Rather than individually creating an ad campaign, setting up creatives, and tracking ...
ADMIN: Creating a Custom Size Template
Please note that must have Design Studio Admin in order to use this feature. If this is a feature you would like to add to your account, contact support@backatyou.com. As an Admin, you have the ability to create custom dynamic templates for your ...
How can I extend my ad spend?
If you would like to add additional spend to an add that has been placed, you will want to follow the below instructions: 1. Go to your analytics tab. 2. Locate the ad that is running or has already finished running. 3. Click Post Again if the ad is ...