This admin quick-start guide walks you through the settings to review in your Back At You Social Parent Account so your company and agents are set up for success.
To access your Parent Back At You Social account, go to smc.backatyou.com and log in with your Parent account email and password.
1. Profile and Branding (Settings > Profile)
Review each section to make sure your contact information and branding elements are accurate. Branding elements set here are automatically inherited by your agents as they connect.
2. Content Management (Settings > Content)
Social networks: Connect all platforms you want synced. See how to connect Instagram to Back At You Social.
Localize your content: Add as many service areas as needed so your local content is relevant to your entire market.
Manage categories: Uncheck any categories you don't want in your feed. You must keep at least 10 Industry Content categories selected.
Content Signature: Add a custom signature (phone, email, website) to include in every post published to your networks.
3. Listing Controls (Settings > Listings)
As a Parent Admin, you control how listings are handled for your entire roster:
Agent participation: Control agent access to company listings based on office location.
Auto-Post Company Profiles: Toggle this ON or OFF to control whether all NEW company listings post automatically to the Parent social media pages.
Listing Engine: Set up auto-posting and advertising for specific agents, groups, or the whole company. Ads are billed to the company on behalf of the listing agent. Learn how to enable your Listing Engine.
Recruitment Landing Pages (left navigation bar): Create, customize, and advertise pages designed to attract new talent. See how to customize and advertise your recruitment landing pages.
User Management (left navigation bar): View your entire roster to see who's connected and which automations are active.
Ad Credits: Click the Actions button next to any user to assign individual Ad Credits (billed to the Parent account). See how to assign Ad Credits to your agents.
Roster updates: See adding and removing agents in Back At You Social.
Network Scheduler: Create and schedule content to post directly to your agents' social networks. See how to schedule content for your agents.
Act As feature: To view the platform through an agent's eyes, you must be logged in to the Parent account first. See how to act as another user.
Contact Back At You Support at support@backatyou.com or (866) 200-0676.
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