Note: This guide is exclusively for clients with SocialBAY access.
💡 Reminder: Please use your Parent account email and password to log in.
Settings > Profile)Review each section to ensure your contact information and branding elements are accurate.
Pro Tip: Branding elements set here are automatically inherited by your agents as they connect.
Settings > Content)Social Networks: Connect all platforms you want synced.
Localize Your Content: Add as many service areas as needed to ensure your local content is relevant to your entire market.
Manage Categories: Uncheck any categories you don't want in your feed.
⚠️ Requirement: You must have at least 10 "Industry Content" categories selected.
Content Signature: Add a custom signature (phone, email, website) to be included in every post published to your networks.
Settings > Listings)As a Parent Admin, you control how listings are handled for your entire roster:
Agent Participation: Control agent access to company listings based on office location.
Auto-Post Company Profiles: Toggle this ON or OFF to control if all company listings post automatically to the Parent social media pages.
Listing Engine: Set up auto-posting and advertising for specific agents, groups, or the whole company.
💰 Note: Ads are billed to the company on behalf of the listing agent.
Create, customize, and advertise pages designed to attract new talent.
View your entire roster to see who is connected and which automations are active.
Ad Credits: Click the Actions button next to any user to assign individual Ad Credits (billed to the Parent account).
Network Scheduler: Create and schedule content to post directly to your agents' social networks.
"Act As" Feature: To view the platform through an agent's eyes, you must be logged into the Parent account first.